Barbizon Atlanta is looking for a Service Technician

Looking for a job? Know your way around a dimmer rack or a circuit board? Barbizon Atlanta is looking for a service tech for our Atlanta office. To find out more CLICK HERE or keep reading.

Position Title: Field Service Technician
Department: Systems Division
Reports To: Systems Manager
Overall Responsibility: Provide technical support and service to Barbizon's Systems Division, Customers, and Vendors
Location: Atlanta, GA

Key Tasks & Responsibilities:

• Manage Paperwork flow for In-House Repairs
• Evaluate Equipment to determine if it should be repaired in-house or shipped to factory
• Bill for bench repairs in a timely fashion
• Craft service contracts and respond to emergency repair calls
• Execute service contracts
• Track/Coordinate repair paperwork and flow of materials between factory and customers
• Provide Systems Division and factory commissioning of systems, including low voltage terminations
• Provide on-site field service to existing customers
• Maintain organization of customer and job files
• Train new customers on operations and maintenance of new system
• Maintain equipment and parts inventory
• Keep updated and informed of new products and system operational software
• Repair automated fixtures, dimming equipment and control consoles
• Provide support and troubleshooting to customers, both on-site and remotely via phone or electronic messaging.
• Provide accounting information to Project Management/Accounting Department for all field service.
• Attend factory trainings with appropriate frequency to maintain Òstate of the artÓ technical support certifications
• Secure and return completed commissioning reports to factory
• Installation of lighting equipment on site to include: assembly of distribution and control racks
• Setup, connect and operate equipment for Demonstrations in house and in the field

Skills & Attributes:

• Working knowledge of Microsoft Office and basic computer skills
• High level of organizational ability
• Ability to work well without direct supervision, self-starter
• Ability to get along with others
• Willingness and availability for overnight travel
• Ability to multitask and manage time efficiently
• Ability to follow direction
• Knowledge of entertainment dimming & control systems
• Understanding of DMX and network control standards
• Basic Electrical Knowledge
• Strong communication skills, both verbal and written
• Good work habits and organizational skills
• Strong technical understanding of current lighting technology
• Ability to work well with contractors and subcontractors
• Proficient with soldering
• Troubleshooting
• Good understanding of their personal limitations
• Attention to detail
• Needs a valid drivers license and transportation

Experience & Educational Requirements:

• Background and practical experience in technical aspects of entertainment and architectural systems
• Technical Theatre or Television degree or comparable work experience or equivalent Technical School or Military training
• Valid drivers license

We offer a competitive salary and excellent benefits package.

For consideration, send cover letter and resume, as a Microsoft Word or Adobe Acrobat document attachment to jhartness@barbizon.com.