Wednesday, July 22, 2009

Barbizon Atlanta is looking for a Service Technician

Looking for a job? Know your way around a dimmer rack or a circuit board? Barbizon Atlanta is looking for a service tech for our Atlanta office. To find out more CLICK HERE or keep reading.

Position Title: Field Service Technician
Department: Systems Division
Reports To: Systems Manager
Overall Responsibility: Provide technical support and service to Barbizon's Systems Division, Customers, and Vendors
Location: Atlanta, GA

Key Tasks & Responsibilities:

  • Manage Paperwork flow for In-House Repairs
  • Evaluate Equipment to determine if it should be repaired in-house or shipped to factory
  • Bill for bench repairs in a timely fashion
  • Craft service contracts and respond to emergency repair calls
  • Execute service contracts
  • Track/Coordinate repair paperwork and flow of materials between factory and customers
  • Provide Systems Division and factory commissioning of systems, including low voltage terminations
  • Provide on-site field service to existing customers
  • Maintain organization of customer and job files
  • Train new customers on operations and maintenance of new system
  • Maintain equipment and parts inventory
  • Keep updated and informed of new products and system operational software
  • Repair automated fixtures, dimming equipment and control consoles
  • Provide support and troubleshooting to customers, both on-site and remotely via phone or electronic messaging.
  • Provide accounting information to Project Management/Accounting Department for all field service.
  • Attend factory trainings with appropriate frequency to maintain Òstate of the artÓ technical support certifications
  • Secure and return completed commissioning reports to factory
  • Installation of lighting equipment on site to include: assembly of distribution and control racks
  • Setup, connect and operate equipment for Demonstrations in house and in the field
Skills & Attributes:
  • Working knowledge of Microsoft Office and basic computer skills
  • High level of organizational ability
  • Ability to work well without direct supervision, self-starter
  • Ability to get along with others
  • Willingness and availability for overnight travel
  • Ability to multitask and manage time efficiently
  • Ability to follow direction
  • Knowledge of entertainment dimming & control systems
  • Understanding of DMX and network control standards
  • Basic Electrical Knowledge
  • Strong communication skills, both verbal and written
  • Good work habits and organizational skills
  • Strong technical understanding of current lighting technology
  • Ability to work well with contractors and subcontractors
  • Proficient with soldering
  • Troubleshooting
  • Good understanding of their personal limitations
  • Attention to detail
  • Needs a valid drivers license and transportation
Experience & Educational Requirements:
  • Background and practical experience in technical aspects of entertainment and architectural systems
  • Technical Theatre or Television degree or comparable work experience or equivalent Technical School or Military training
  • Valid drivers license
We offer a competitive salary and excellent benefits package.

For consideration, send cover letter and resume, as a Microsoft Word or Adobe Acrobat document attachment to